Shipping policy

 

Shipping Policy

At Quality Indian Goods, we aim to process and deliver your orders quickly and reliably.

Order Processing

    • Orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
    • Orders placed after business hours or on weekends will be processed the next business day.

Shipping Rates

    • Free shipping on all orders over $50 (after discounts, before taxes).
    • A flat rate of $6.99 is charged for orders under $50.

Shipping Carriers

    • We ship via trusted carriers including USPS and UPS.
    • Carrier selection is based on the best available rate and delivery speed.

Estimated Delivery Time

    • Standard delivery typically takes 3–7 business days after dispatch.
    • Delivery times may vary depending on your location and carrier delays.

Order Tracking

    • Once your order ships, you will receive a tracking number via email.
    • Please allow up to 24 hours for tracking information to update.

Incorrect Address / Delivery Issues

    • Customers are responsible for providing accurate shipping information.
    • We are not responsible for delays or losses caused by incorrect or incomplete addresses.
    • If a package is returned due to an incorrect address, additional shipping charges may apply to reship the order.

Lost or Delayed Shipments

    • If your package is delayed or appears lost, please contact us.
    • We will work with the carrier to resolve the issue, but we are not responsible for carrier-related delays once the order has been shipped.

Damaged Packages

    • If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging.
    • We will review and arrange a replacement or refund if applicable.

 

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